How can I book my shipment?
For your convenience, you can book your shipment securely online 24 hours a day.
If you would prefer to book your shipment with a shipping coordinator, please call (904) 322-7644 during normal business hours.
What do I need to set up my shipment?
• Year, Make & Model of the vehicle
• Vehicle Color
• Vehicle VIN Number
• License Plate State (If available)
Can I track the progress of my shipment online?
Yes. Online tracking is available 24 hours a day and is updated in real-time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online.
If you prefer to receive your shipment update over the phone, you can call (904) 322-7644 and select option "1" from the phone menu.
How long will it take to ship my car?
Transit times vary depending on the origin and destination of your shipment. You can visit our transit times page to view delivery times for your specific route.
Can I have anything inside my vehicle when shipping?
Your vehicle must be clean and empty. Exceptions are made for child seats, jumper cables, and in some cases automobile parts.
How Do I Pay For My Auto Shipping?
We accept Electronic Check (ACH), Visa, Master Card, American Express, Discover, electronic transfer, money orders, and company checks. Payment must be made in full prior to the date of your shipment.
Are there size restrictions on shipping my vehicle?
Yes. The rates provided online apply to standard size vehicles. A standard size vehicle is defined as any passenger automobile not excedding 21'6" length x 8' width x 7' height.
If your vehicle is larger than the standard dimensions, please contact our oversize shipment department by calling (904) 322-7644 to receive a rate for your transportation.
How much gas can I have in my vehicle?
Less than 1/4 tank - no exceptions. This is a coast guard regulation (#176.905). Please note, we do not offer a siphoning service.
What is required on the date of my shipment?
• Copy of booking
• Set of keys
• Vehicle title or lien holder authorization letter (If your vehicle is financed or leased)
• Current registration (If available)
• Picture ID
You will receive a printable shipping checklist upon scheduling your shipment.
How Far In Advance Should I Schedule My Transport?
The farther in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, try to schedule your transport at least 2-3 weeks in advance.
What else do you ship other than vehicles?
We specialize in shipping many other types of cargo aside from passenger automobiles. We ship cars, trucks, SUVs, vans, motorcycles, limousines, boats, RVs, heavy equipment & oversized loads.
If you would like to speak with a shipping coordinator regarding your transport needs, please call (904) 322-7644.